Cadwalader, Wickersham & Taft LLP

Service installed 20 times faster than reseller of RBOC services

Cadwalader, Wickersham & Taft LLP (Multinational Law Firm / New York, NY USA), one of the world's most prominent law firms, employs nearly 850 attorneys and staff at its One World Financial Center headquarters in New York City's Financial District.

Cadwalader originally ordered a dedicated Internet connection from a reseller of RBOC (Regional Bell Operating Company) services. Cadwalader anticipated no problems when placing the order two months in advance of the date the firm required the service to be operational.

But with a series of delays, Cadwalader closely monitored the situation as days turned into weeks. The poor coordination between the reseller and RBOC became evident and neither party was able to assure service installation within the two-month timeframe.

With no guarantee of service in sight, Cadwalader contacted Cogent. Cogent's independent fiber network runs directly into One World Financial Center meaning guaranteed installation of any order within 17 days. And to accommodate Cadwalader's needs, Cogent handed off a dedicated Internet connection in less than 72 hours. That's 20 times faster than the 60 days originally allocated for the project.

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